Management failures blamed for ongoing UBER troubles in Nairobi
More and more comments emerging from Kenya are now blaming the local UBER management of incompetence, arrogance, and ignorance, besides making inflammatory demands, instead of honestly engaging with their drivers.
As a result, though fares were raised a few days ago, the unrest among UBER drivers has continued.
The drivers want nothing to do with moving the legal foundation of their agreements out of Kenyan jurisdiction, and have claimed that they were again shortchanged by the company over promised fare increases. The drivers continue to take increasing issue with the 25 percent commission UBER is taking, which is being used to feed the fat cats in their local and international offices.
UBER’s global top management is also in tatters, and with massive losses on the books, the question must be asked how the company can survive such an onslaught in the public domain, not just in the US and other key markets, but closer to home in Kenya too.
Striking drivers are also reported to have resorted to foul play against their colleagues not participating in the strike, and investigations have been started in reported cases which were narrated on social media from Kenya yesterday.
Thankfully, Kenyans now have a number of alternatives to choose from, in part from companies with lower fares, giving the clientele the final say on which app-based cab companies will survive and which may have to pack it in.
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